The AVILOO Battery Warranty. Free warranty coverage. Independently verified.

Risk factor becomes selling point

The AVILOO Battery Warranty provides financial protection for used EV batteries: 1-year term, 20,000 km, €3,000, zero additional costs. The uncertainty of the battery has now become a reliable selling point.

 

Now available in the UK and Ireland. Over the coming weeks, the Europe-wide rollout will take place in stages.

Objective data. Binding warranty.

The AVILOO Battery Warranty is the first warranty for traction batteries that is based solely on objective, independent measurement data. It builds on the AVILOO FLASH Test and the independent AVILOO Battery Certificate, combining the diagnostic results with a data-driven forecast of battery capacity trends.

 

What makes it special: the AVILOO Battery Warranty is automatically included in the FLASH Test for every eligible vehicle, at no additional cost.

 

In other words: While the battery certificate describes the battery’s current condition, the AVILOO Battery Warranty also provides protection against potential SoH defects, making the risk for buyers predictable.

This is based on a vehicle-specific SoH limit, which is calculated individually using AVILOO's database—the world's largest battery database. If this limit is exceeded during the warranty period, the battery warranty will apply. The only determining factor is the result of an AVILOO FLASH Test.

Clear terms. Clear protection.

The AVILOO Battery Warranty covers one year or 20,000 kilometers. The warranty certificate clearly specifies the SoH limit that must not be exceeded during this period.

 

If the SoH value falls below this limit during the warranty period, customers will receive 3,000 euros in compensation. The second AVILOO FLASH Test, which confirms the warranty claim, will also be fully reimbursed.

 

The verification test can be performed at any time during the warranty period.

Additional protection for independent battery diagnostics

The AVILOO Battery Warranty is a separate document. It supplements the battery certificate but remains clearly separate from it.

This is important because the independent battery diagnosis remains unchanged. The battery warranty builds on this and adds an extra layer of protection.

What you get with the AVILOO Battery Warranty

Greater security and stronger selling points for retailers

Greater customer confidence with reduced merchant risk

Transparent warranty terms for the sales process

Reliable protection for buyers after the purchase

How to get the AVILOO Battery Warranty

In 5 simple steps — completely free of charge and automatic:

1

FLASH Test

The car dealer performs the AVILOO FLASH Test on the used electric vehicle.

2

Qualification

The algorithm automatically checks whether the vehicle meets the warranty requirements.

3

Activation

The warranty is activated automatically — no extra effort, no additional costs.

4

Threshold defined

An individual SoH threshold is calculated and recorded in the certificate.

5

Certificate

The customer receives the digital warranty certificate via AVILOO Connect.

Integrated into AVILOO Connect

The AVILOO Battery Warranty is available exclusively in the new remarketing space AVILOO Connect. This space is available exclusively to B2B customers such as dealers, remarketing platforms, wholesalers, and fleet operators.

You can view and manage all AVILOO offers here:

  • AVILOO Battery Certificate – the official battery certificate
  • AVILOO Preview – early overview of test results
  • AVILOO Battery Warranty – creation, management, and monitoring of guarantees

The AVILOO Battery Warranty at a glance

Vehicle-specific SoH limit based on the world's largest battery database

1-year term and 20,000 km coverage

€3,000 in compensation if the SoH limit is not met

100% refund on the second AVILOO FLASH Test for confirmation


Testimonials

"

We are extremely satisfied with our collaboration with the AVILOO team. Thanks to their comprehensive support, we were able to integrate AVILOO's battery diagnostic system into our existing structure quickly and without any problems.

Eva Rothe
Commercial Director, Arval Deutschland GmbH
"

AVILOO offers a fantastic solution in the field of electric vehicle battery diagnostics. It combines innovative technology with sustainability and data-driven decisions. Overall, AVILOO has proven itself to be an important partner for anyone who relies on electric vehicles and wants or needs to continuously monitor their battery status.  

Roman Rott
Customer Center Manager, Used Cars, WOLFGANG DENZEL AUTO AG
"

The biggest advantage we have found is that the FLASH Test is easy to perform, does not take much time, and can be carried out in parallel with other tests. We have now performed several hundred tests and are very satisfied.

Alem Dulic
Head of Technical Department, NAF AS
"

AVILOO and the Battery Certificate enable us to increase transparency and trust when our customers purchase used electric vehicles – while also helping our dealers to overcome the challenges they face. This is a decisive factor in the e-mobility market.

Alizé Monville
Venture Development Manager, mobile.de GmbH
"

We work exclusively with AVILOO to check battery performance/charge status and are very satisfied with the results. The FLASH Test also allows us to obtain results within a few minutes as part of a purchase inspection. We print out the certificates and include them in our used car file so that we can present the condition of the vehicle to the customer at any time.

Gerhard Hollaus
Head of Sales, Used Cars, Pappas Holding GmbH
"

I have to be honest: I don't know of any other device that works so easily, intuitively, and thoughtfully. The battery test is quick and straightforward – and before I'm even back at my desk, the certificate is already on my computer. The integrated SIM card is a real game changer: no plugging in, no problems with data transfer. No matter how quickly you get back to the office, the result is already there. I'm impressed!

Klemens Neher
Service Management, Auto-Team GmbH
"

I am delighted that this cooperation with AVILOO will enable my customers to determine the health of their batteries themselves, so they always know exactly what condition their high-voltage battery is in.

Patrick Hinkämper
Certified automotive expert (DESAG), HP-Fahrzeugtechnik
"

For four years now, we at Hyundai Motor Germany GmbH have been working on the certification of high-voltage batteries.

The cooperation with AVILOO combines the requirements of practical suitability and a fair price, and complements our internal processes perfectly.

Daniel Müller
Key Account Manager, Hyundai Motor Deutschland GmbH
"

With AVILOO, we have found a simple and efficient solution that allows us to offer our entire fleet of electric cars to our customers with a high-quality battery certificate. Both our in-house users and our customers are satisfied and appreciate our increased expertise in the field of electric mobility.

Oliver Meyer
Sales Manager, Used Cars, Volkswagen Zentrum Aachen Jacobs Automobile GmbH
"

The AVILOO FLASH test provides us with a quick and reliable assessment of the battery state in just two minutes. By analyzing a complete discharge cycle, we obtain an extremely accurate and detailed evaluation that provides valuable information for us, our prospects, and our customers. We are very happy to perform this test, as it not only helps us make informed decisions, but also ensures greater transparency and trust among our customers.

Ingo Schlürike
Authorized representative, Head of Used Cars Division, Autohaus Hansa Nord GmbH
"

So far, we have only had positive experiences with our colleagues at AVILOO. Communication is always fast, professional, and very friendly.

The device/system is also running to our satisfaction. Apart from one tiny error after a software update, we have not had any problems with the devices. AVILOO responded very quickly to the error and solved the problem within a few minutes.

Unfortunately, some models still lack the data required to read the batteries. However, this only affects very new vehicles, and I am sure that AVILOO is working hard to enable battery testing for these vehicles as soon as possible.

We look forward to continuing our excellent cooperation.

Nadine Herr
Team Zentraleinkauf PKW, STERNAUTO GmbH
"

We are absolutely convinced of AVILOO and the testing procedure. Especially in the field of vehicle assessments, AVILOO offers us the opportunity to accurately and transparently evaluate the condition of the drive battery and include this in our reports.

Thanks to the AVILOO Battery Test, we can provide our customers with a well-founded and reliable result and a real added value.

The test is now an integral part of our processes and is regularly requested by almost all of our major and fleet customers. For us, AVILOO is an important building block on the path to greater quality, transparency, and trust in the used vehicle market.

Ines Kluge
Member of the Executive Board, SZU GmbH
"

As an expert organization, we at KÜS greatly value our partnership with AVILOO. This collaboration enables us to provide our KÜS partners throughout Germany with state-of-the-art battery diagnostic devices, thereby covering another area of vehicle assessment in the future. Thanks to AVILOO's professional support, questions or problems are always resolved quickly. We look forward to working with AVILOO to contribute to safety and transparency in electric mobility.

Florian Ziehr
Sales, KÜS Federal Office

Do you have any
questions?

Some questions come up again and again. If you're unable to find your question, we will be happy to assist you personally:

The AVILOO Battery Warranty is a separate official document based on the AVILOO FLASH Test and the independent battery certificate. It supplements the independent battery diagnosis with a financially backed failure protection plan for used electric vehicle batteries.

The battery warranty is designed for the professional used EV market, specifically dealers, sales platforms, wholesalers, and fleet operators. It provides additional security for end customers.

The AVILOO Battery Warranty is available in the new AVILOO Connect remarketing platform. AVILOO Battery Certificates and AVILOO Preview are also integrated there.

No. The battery warranty is a separate official document that supplements the results of the AVILOO FLASH Test, but remains distinct from the certificate.

The battery warranty is based on the results of the AVILOO FLASH Test, the AVILOO Battery Certificate, and a data-driven forecast of battery capacity trends. The calculation is based on AVILOO's database of battery diagnostic data, the largest of its kind in the world.

The AVILOO Battery Warranty is always valid for 1 year and covers a maximum mileage of 20,000 kilometers during that period.

If the SoH falls below the limit specified in the warranty certificate during the warranty period, customers will receive €3,000 in compensation. The second AVILOO FLASH Test, which confirms the warranty claim, will also be fully reimbursed.

The vehicle must be included in the official AVILOO coverage, the test conditions must be reasonable, and there must be no suspicion of tampering. Experimental tests are not permitted, and the FLASH Test must be paid for.

A battery warranty is only available if the vehicle is covered under the official AVILOO Warranty and the specified conditions are met.

Yes. After purchasing the battery warranty, a second AVILOO FLASH Test can be performed for verification purposes. If the SoH limit is exceeded, this confirmation test will be fully reimbursed.

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