Why do I need the AVILOO BOX for the implementation?

The AVILOO BOX is a specific device which, after being linked to your vehicle model, is able to collect from the battery all the parameters needed to calculate the current state of health.
These parameters are then sent via mobile internet to our AVILOO platform, where further data analysis takes place.
Without using the AVILOO BOX, data collection and processing is not possible. That is why it is necessary to use AVILOO BOX to be able to determine the health status of your vehicle.

Why can't I perform the AVILOO test?

According to my test APP, another diagnostic device was found. And yes, I have another diagnostic device plugged into the car.

If you know which other diagnostic device is plugged in, please unplug it during the test time. After the battery test, you can plug it back in.

Why can't I perform the AVILOO test?

According to my test APP, another diagnostic device was found. But I have not connected any other diagnostic device to the car.

If a notification appears in the AVILOO WebApp that another diagnostic device has been detected, it means that another diagnostic device is connected to the car via an OBD CAN BUS (diagnostic connector). If you can't find it, please contact your workshop or service center to help you remove the other device. As long as another diagnostic device is connected, the AVILOO test cannot be performed. To start the AVILOO test successfully, the other device must be disconnected and must never be connected during the tests. Then start the test as follows:

• for PREMIUM test: click on the "Restart test" button in the WebApp
• for FLASH test: unplug and plug in the AVILOO box and thus restart the test